If you send money to someone wrongly then call the bank’s team, the reversal can take up to 4 business days. Upon its expiration, the recipient can opt for FNB eWallet new pin request at any given period by dialing *130*277#. The eWallet PIN for FNB will expire after four hours. FNB will reverse the payment automatically to the sender after the PIN expires. If you have received any money wrongly when you are not expecting any payments, then please do not withdraw the cash. What you Need to Know about Reversing Payments on FNB Therefore, this may be utilized only as a last resort, after exhausting all other options to no avail. Please note that is very reasonable to expect that this option would take more time than the option in the previous paragraph. Hopefully, you would not even need to contact this office because you would have already received the money reversed to your account. There is also the option of contacting the Complaints Resolution desk via email at, or you could call the bank on telephone number: 0. The First National Bank has dedicated this phone number for eWallet reversals for cell-phone banking: 0. So, how do you contact FNB Call Centre to request them to cancel an already completed transaction? When you have noticed that the money has gone to the wrong recipient, you can quickly contact FNB Call Centre and request for the procedure to be cancelled manually from their end.
#EWALLET PLUGIN HOW TO#
How To Reverse eWallet Payment Through FNB Call Center You can also call 0875750000 for queries on FNB eWallet reversal. When you discover an error such as sending money to the wrong person using your FNB app, in order to effect a reversal of the payment, you can quickly call 0. How To Reverse eWallet Payment On FNB App?
Select alternative 5 for “eWallet reversal.” Then you can go ahead to select the transaction that you want to reverse.Īfter that, you should get an SMS confirming that the money has been reversed back to your account. Here is what you have to do: How To Reverse eWallet Payment On FNB Cellphone Banking/USSD Codeĭial *120*321# on your mobile phone and then Select alternative 4 for “Send Money”. Therefore, it is essential to know how to reverse such payments, so that you do not suffer a loss from an unintentional cash transfer to another person rather than the correct person you wish to send money to. So what happens when you mistakenly send money via this option to the wrong recipient, do you start regretting and panicking? Do you start to prepare another transaction? Well, thankfully, it is possible to take certain steps to quickly reverse the money back to the source (your account), and resend it to the right person. Can I reverse eWallet transaction On FNB App? But what happens if you make an error with the recipient’s mobile phone or bank information? Here is how to reverse eWallet payment on FNB app, online, cellphone banking, and through their call centre.
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